Exceptional House Cleaning, Business, and Office Cleaning in Owensboro, Ky and the surrounding area
Robin and Shannon's Cleaning is a trusted Owensboro residential and commercial cleaning company with strong belief in community. We are committed to providing high-quality cleaning services that ensure a healthy and clean environment for our clients.
About us
“We were seeing that the people in Owensboro and surrounding areas are BUSY. They have kids, pets, taxing careers, and not enough time to do the hobbies they want to AND keep their homes clean and tidy. We’ve always loved helping people – We enjoy bringing a smile to our customer’s face.
Every time our home was sparkling clean, a sense of relief and calm washed all over us, and we want to bring that feeling to every home we clean. Being able to add true value to our customers’ lives is the main driver behind us into opening Robin and Shannon's Cleaning Service.
Robin and Shannon's Cleaning Service was born out of our desire to help our community get their valuable time back to spend with the people that matter most to them. As Robin and Shannon's Cleaning Service has grown, our focus has been not only on serving our clients to the highest level, but also to be the best possible workplace for our team- to give them something most of them have never experienced: an employer who cares about their life balance and who they ARE, not just what they can do for the bottom line. Our company culture and the people we have on our team is what we are most proud of, and what we firmly believe to be the secret to Robin and Shannon's Cleaning Service impact on our community.”
Our comprehensive range of cleaning services includes regular house cleaning or housekeeping, initial aka deep cleaning, office cleaning, and move-in/move-out cleaning. We are inspired to deliver outstanding results to become the best housecleaners in Owensboro, and the surrounding areas.
Our Services
FAQ's
How Long Do Regular Cleanings Take?
Each home is unique, because of the home’s specific needs, it may take more or less time for us to clean your home compared to your neighbors. Once Robin and Shannon's Cleaning gets to know your home, it will be quite consistent with how long each cleaning will take.
Without cleaning the space first, it can be very difficult to estimate how long it will take as our lifestyle and habits dictate how our homes are kept, and everyone is very different. When you set up your initial cleaning, Robin and Shannon's Cleaning will provide you with a ballpark estimate of how long a regular cleaning will take. Then, once we have provided the initial cleaning, we will have a much better idea of how long a regular cleaning will take.
Are Pets at Home Okay?
We love all pets, but you know your pets better than we do! If your pet is comfortable being around new people, especially those making noises – vacuum – mopping, etc – then having the pet at home is completely fine with us. To ensure that everyone is safe and comfortable, we do recommend that the animal be in a crate or a separate room for the duration of the job. If a pet is not comfortable around new people or noises, we ask that the pet be contained in a manner in which they will not be able to interact with the cleaners. Robin and Shannon's Cleaning Service only hires cleaners who are comfortable with pets, but if a pet is acting in a threatening manner to our cleaners, they are trained to leave the home immediately until we can reach you to discuss future cleaning options.
Please Note: We do NOT walk, feed or clean up urine or feces left from animals.
Do I Need to Be Home for the Cleaning?
No, only if you would like to be. Upon booking, we will ask you if you will be home or how we will be able to enter the home if you plan to not be there. For the initial cleaning, most of our clients prefer to be home to show the cleaners around and explain any areas to give special attention, and explain any areas we can avoid. The majority of our regular clients trust our insured house cleaning professionals with a spare key or a key code to enter the home..
Will the Initial Cleaning Take Longer Than the Ones That Follow?
The first cleaning ALWAYS takes the longest as we bring your home up to maintenance level. How much longer? The length truly depends on several factors, some of those factors are the amount of pets, kids or people living in the home, the level of buildup, decorating style and the size of your home. Most of Robin and Shannon's clients prefer to schedule regular cleanings, whether it be weekly, bi-weekly or monthly. Bi-weekly and every 4 weeks are our most popular recurring services. Having recurring services helps us maintain your home beautifully and keeps the time length and costs down for you.
If you’d like to use our cleaning services more sporadically, each visit will take longer than if you were to have us come regularly. The more time between appointments, the more buildup there is.
How Does Booking Work?
Once you fill out our easy estimate request, we will contact you within 24 hours with an estimate. We will also clarify any details needed at this time. Once you book your cleaning, you will receive a confirmation email along with our client guidelines for you to sign and return to us prior to your cleaning. That’s it, now you can get back to the more exciting things in life!
What If I Just Want to Book a Few Hours of Cleaning with You?
Absolutely! We have plenty of clients that request a certain amount of hours to stick within their budget. We charge flat fee based on the job and will discuss a priority list for your visit to ensure we hit those main areas in the time we have!
What if I need to cancel my appointment?
We understand that things come up and life happens, and sometimes you need to cancel. In order to help prevent any last minute cancellations, you will receive reminder emails and text notifications prior to your cleaning. Robin and Shannon's Cleaning Service does request a 48-hour notice for cancellation – email or voicemail are acceptable and all messages are time stamped for accuracy. At the time of cancellation, we will go over a time that works best to reschedule your cleaning.
What If Something Is Broken or Damaged During the Cleaning?
Robin and Shannon's Cleaning only hires cleaners who have integrity. That means, we shine a spotlight on an issue, rather than sweeping it under the rug. If anything is broken or damaged, our staff are trained to photograph it and report it immediately, without being reprimanded. Each cleaner is careful and respectful of your space, but we are all human and accidents do happen. Once the damage is reported to the office, we will contact you to discuss a quick and fair resolution. We will do our best to repair or replace an item that is broken. Each residential cleaner is fully insured, and therefore an insurance claim can be filed when applicable. If you have any irreplaceable items we ask that you put these away or in a safe spot to ensure it’s safe keeping. Please communicate any concerns you may have during booking. Please note, we do not replace or repair items that had existing damage or were improperly installed.
How Often Can You Provide Service?
We can provide services as often as you would like. Robin and Shannon's Cleaning Service is happy to provide services weekly, biweekly, monthly or sporadically. Some clients request cleaning services for special events or move in and move out services. As a leading cleaning company in Owensboro we are happy to work on a no-contract basis, which means that you can update or change your service schedule to accommodate your needs or budget as they change. For commercial clients we can provide services either during the workday or after hours – whichever best suits you.
Ready to have Robin and Shannon's Cleaning Service to take care of the cleaning for you? Visit www.robinandshannonscleaning.com or call (270)903-9805
Making life easier, one cleaning at a time.
Think about your typical week – crazy work schedule, wrangling kids and pets to school and appointments, grocery shopping, cooking, paying the bills. Finally getting to the weekend, only to be faced with several hours of picking up, cleaning the house, and getting everything in order to start the week again. If you DON’T slave away on house cleaning, that nagging sense of guilt and the potential of the in-laws stopping in unexpectedly hangs over you.
At Robin and Shannon's Cleaning Service, we are obsessed with helping our clients get their free time back. We believe that your “me time” should not include scrubbing toilets and cleaning floors. We KNOW the feeling of coming home, absolutely exhausted, only to continue the work at home. It is HARD to relax completely in a dirty home- having a tidy and clean space is virtually life changing for mental wellbeing and the ability to be fully present with your loved ones. Allowing the number one house cleaning service in Owensboro to care for your home means more relaxation, time, and energy for all the other areas of your life.
The professional team of house cleaners at Robin and Shannon's Cleaning Service are bonded and insured, meaning you can be confident that your home is in capable and legitimate hands. Robin and Shannon's Cleaning Service only chooses team members who completely align with our company core values: Integrity, Family First, and having a Grateful & Positive Attitude. If a candidate can’t wholeheartedly say they LOVE to clean, they don’t make the cut into our close-knit team. We completely understand how personal it is to have someone in your home, especially someone who is cleaning all the nooks and crannies! A desire to become the top-rated cleaning service in Owensboro means we take our client’s trust incredibly seriously, and always send the same cleaner to your home as often as possible. If we do need to send a different cleaner, our extensive notes on each home ensure a seamless transition/fill-in, so your service is always the same high-level cleaning you’ve come to know.
Robin and Shannon's Cleaning Service is not the “quick wipe down” kind of cleaning service. We became the highest rated and most reviewed cleaning service in Owensboro, and now all of western Kentucky, due to our attentiveness to the details- we know that those are the tasks our clients simply cannot get to in their busy lives. We work in efficient, methodical patterns to systematically clean every area of the home listed below on our standardized residential cleaning checklist. These checklists ensure we are giving you the same great clean each and every visit. Our cleaners are trained to seek out those areas that tend to get missed in the hustle and bustle of everyday life; ceiling fans, tops of door frames, light switches, cabinet fronts- those are the areas we especially take pride in taking care of for our clients. If you have a particular task that you want, we can add to our checklist, just mention it to us in the office or to your cleaner and we will be sure to allot the proper amount of time at your next visit to get it done right for you.
At your first visit from the Robin and Shannon's Cleaning Service team, we work tirelessly to get your home to our maintenance level of clean. First visits always take the longest, as build up and dust is very common in all homes that have not had a regular cleaner. From there, we discuss with you regular cleanings that make sense for both your home and your wallet. The majority of our clients find that biweekly is a great appointment frequency, though many are thrilled with weekly or monthly cleanings. Everyone’s home and family are different, and we will always suggest to you what we believe is the necessary frequency- some homes truly only need monthly visits! We want your relationship with the top cleaning service in Owensboro, to be an honest and happy one, and we have seen many homes that either increase or decrease their frequency after a few visits based on our suggestions.
Our team members love our checklists! Below, we have listed the tasks we complete at every visit, from the first big clean to the regular cleanings that follow.
In all bathrooms, these tasks will be completed:
Tub & shower area scrubbed & washed
Sink scrubbed & washed
Toilet scrubbed & washed (including base & behind)
All points of contact cleaned (light switches, doorknobs)
Mirrors & outside of medicine cabinet cleaned
Soap dish & toothbrush holder cleaned
Molding & corners wiped clean
Door molding dusted
Vanity top cleaned – items removed & replaced
Towel bar & toilet paper holder wiped clean
Exterior of light fixtures dusted, if reachable
Baseboards dusted & wiped clean
Floors vacuumed & washed
Garbage emptied – exterior of can wiped down, bag replaced
Overall room appearance neat & tidy
In all hallways & common areas, these tasks will be completed:
Furniture, mirrors, frames & accessories dusted & cleaned
All points of contact cleaned (light switches, doorknobs)
Windowsills wiped clean
Ceiling fans dusted as needed, if reachable
Molding & corners wiped clean
Door molding dusted
Baseboards dusted & wiped clean
Floors vacuumed & washed
Overall room appearance neat & tidy
In the kitchen and any bar areas, these tasks will be completed:
Counters cleaned – all items removed & replaced, if possible (uncluttered)
Cupboard fronts spot cleaned
Faucet and sink cleaned & polished if dishes are not present
Backsplash cleaned and splatter free
Kitchen table cleaned & organized
Furniture, mirrors, frames & accessories dusted & cleaned
Outside of fridge cleaned
Outside of stove cleaned
Ceiling fans dusted as needed, if reachable
Outside of dishwasher cleaned
Exterior of all appliances on counters wiped clean, interior of microwave cleaned
All points of contact cleaned (light switches, doorknobs)
Molding & corners wiped clean
Door molding dusted
Windowsills wiped clean
Baseboards dusted & wiped clean
Floors vacuumed & washed
Garbage emptied, exterior of can wiped down, bag replaced
Overall room appearance neat & tidy
In all bedrooms, these tasks will be completed:
Bed made & changed (if fresh linens are provided)
Furniture, mirrors, frames & accessories dusted & cleaned
All points of contact cleaned (light switches, doorknobs)
Windowsills wiped clean
Molding & corners wiped clean
Door molding dusted
Baseboards dusted & wiped clean
Ceiling fans dusted as needed, if reachable
Floors vacuumed & washed (walk-in closet floors vacuumed, if clear)
Garbage emptied, exterior of can wiped down, bag replaced
Overall room appearance neat & tidy
In all other rooms, these tasks will be completed:
Couch vacuumed & wiped clean (as required)
Tabletops/desks dusted & wiped clean
Laundry en suite wiped & floor washed
Furniture, mirrors, frames & accessories dusted & cleaned
All points of contact cleaned (light switches, doorknobs)
Ceiling fans dusted as needed, if reachable
Windowsills wiped clean
Molding & corners wiped clean
Door molding dusted
Baseboards dusted & wiped clean
Floors vacuumed & washed
Garbage emptied, exterior of can wiped down, bag replaced
Overall room appearance neat & tidy
Add-On Services- please request prior to appointment
Blinds dusted, if sturdy
Inside of fridge cleaned (shelves & drawers, freezer cleaned but not defrosted)
Inside of stove cleaned (stove door, interior racks, & warming drawer)
Kitchen cupboards cleaned inside & out
Clean & organize linen closet
Clean & organize front hall closet
Clean & organize bedroom closet
If there are other tasks you would like completed, just ask us in the office or ask your cleaning tech! We do our best to customize our cleaning to your homes needs if they are outside of the above listed tasks.
Finally, before our Robin and Shannon's Cleaning professional cleaners leave your home, they check these key safety areas:
Stove/oven is off
Door locked, if required
Pets are safe
Windows closed/left as found
Toilets not running
All Faucets are offa
You should be focused on your business. Not if the business has been cleaned properly.
Think about the first time you walked into a less than clean business. What did you notice? The entry doors have smudges on the glass, and sand gathers in the corners of the entry way. You have some time before your appointment, so you head to the restroom. Opening the stall door, you immediately wish you hadn’t. You go back into the lobby after a thorough hand washing, and the tops of the picture frames sitting on the coffee table catch your eye- that is, the layer of dust on top of the picture frames. While you take a seat in preparation for your appointment, you notice the stunning crown molding framing the ceiling. Well, it would be stunning if not for the dense cobwebs gathered in the corners of the room. You haven’t even met any of the staff yet, and your first impression is less than impressed.
Let’s reverse this now- what are YOUR potential customers thinking when they visit your office the first time? If it’s anything other than “wow, this place is clean!”, it’s time to call Robin and Shannon's Cleaning Service– the most reliable and dedicated commercial cleaning service in western Kentucky.
It is no small matter trusting someone to take care of the cleaning in your facilities. Almost always, they are left in your business alone with access to all areas, and you are depending on them to get the job done right before you open back up in the morning. It can be tempting to have some of your staff do the cleaning, or just do it yourself. Trust us when we say, your employees do NOT want to be responsible for keeping your business clean on top of their other responsibilities, and you as the owner or manager should not be spending your valuable time cleaning bathrooms. However, that doesn’t mean the job doesn’t need to get done and done well. This is where Robin and Shannon's Cleaning comes in- our professional commercial cleaners, serving Owensboro and surrounding counties, are obsessed with getting the details perfect for your business so you have one less thing to worry about.
Thank you for so much with the house. You guys are great and we appreciate you!!
-Sarah C
Homeowner
Thanks for cleaning my house once a month! It is such a pleasure not to have to clean & knowing that you all are doing such a great job!
-Julie T
Homeowner
Thank you for all your hard work. We are so pleased with the office cleaning!
-Katrina W and office staff
Business Owner
Happy Clients
OUR STORY
Short-term Rentals
This past year, short term rentals have EXPLODED in our local area as more people are looking for comfortable and private lodging for their business trips and vacations. As more and more homeowners are turning their vacation homes and cabins into short term rentals, the need for reliable and high-quality cleaning of these properties has risen, as well. At Robin and Shannon's Cleaning, we are experts at short term rental property cleanings in the Owensboro and Tri-State area!
Since opening, our number of short-term rentals that we service has grown steadily, exploding in the summer of 2021 with the rise of COVID-19. We do countless “flips” a week for a variety of rentals that are listed on Air BNB, VRBO, or privately listed online by the owners. We have heard from many owners of these rentals that they are completely overwhelmed with taking care of the cleaning in between guests when they oftentimes have jobs outside of rental management or aren’t even local to our area, so rely on their cleaner completely to handle everything at the rental. By allowing the top-rated rental cleaning service in Owensboro, Robin and Shannon's Cleaning Services, to do the turnovers for you, you can be sure you are in the right hands and your guests will have the most positive experience possible.
We all know the impact of reviews, especially on short term rental sites. One negative review on the cleanliness of the home can seriously impact your booking ability, especially in a competitive market like Owensboro with our beautiful community. The rentals we take care of the cleaning for consistently have incredibly high cleanliness scores, which will absolutely catch the eye of potential guests. As your chosen rental property cleaning service in Owensboro, Robin and Shannon's Cleaning will ensure your cleanliness scores are always top notch.
Strong management and organization are the name of the game to ensure your property gets the level of attention it needs to stand out. We create individual checklists for every single short-term rental we service. This ensures that our cleaners know the specifics about your home, so all details are properly accounted for. Compared to standard house cleaning, flipping short term rentals takes quite a bit more specific instructions, because every single location is unique and needs “out of the norm” tasks. We find that our communication with rental owners is MUCH more extensive than a typical house cleaning because of how many new people are staying, leaving the home in various states that must be documented and accounted for. Robin and Shannon's Cleaning is the preferred cleaning service for short term rentals in Owensboro because our homeowners know they can count on us to get the job done right every time, and quickly communicate needed information to get the next guest experience to be the best possible.
OUR STORY
We are there for you!
What’s worse than moving? Not much, other than having to clean every crack and crevice of your home before handing over the keys to the new owners or moving into your new home. We at Robin and Shannon's Cleaning Service knows this, and this is why we have worked diligently to become the go-to moving cleaning service in Owensboro, Ky. Our efficient and detailed cleaners give you a fresh start, whether you are entering a new home or leaving an old one.
It is truly overwhelming to pack up, move all of your belongings, and unpack them all in your new home, all while keeping the rest of your life responsibilities taken care of. To add to this stress by having to clean the old or new home (sometimes both!) is incredibly exhausting and takes away a lot of the excitement of moving into a new space.
We know how exhausting it is to arduously pack and label all of your belongings, move them into a truck, and then unload every box into your new home. To add cleaning your new (or new to you!) home is truly overwhelming. The professional cleaning technicians at Robin and Shannon's Cleaning Service are well versed in the tasks that need to be accomplished for you to get your security deposit back, hand off the keys to happy new owners, or to start your journey in a new home fresh and clean. The top rated and most reviewed moving cleaning service in Owensboro, Robin and Shannon's Cleaning Service, gets the job done right so you have one less thing to worry about during the moving process.
You don’t even have to worry about any cleaning supplies or tools- we’ve got that covered! Move in cleans are quite extensive, and we have a variety of tools and products to get the job done right. We always use the most natural products possible in your home and our 100% Satisfaction Guarantee means we want you completely happy. We’ll come back up and fix any areas you bring to our attention if needed until you are satisfied. Robin and Shannon's Cleaning Service is the most thorough moving cleaning service in Owensboro, Ky, and we always want complete customer satisfaction after every cleaning, no matter how large or small the job is.
Our professional cleaning technicians are insured and bonded. This means your home is always protected from the unexpected. Our extensive deep clean checklist covers all the bases, especially areas that often get looked over/cannot be cleaned when there are still inhabitants in the home. As the top cleaning service in Owensboro, Ky, Robin and Shannon's Cleaning tirelessly works to ensure your service is the best possible for every home cleaning we do.
We are interviewing for new positions!!
Work for a company that is on a mission to help as many people in our communities as possible!
Robin and Shannon's Cleaning Services is an Equal Opportunity Employer.
At this job, you truly make a difference every single day, and it is such satisfying work to see such a difference immediately! Whether you are a commercial or residential cleaner, our clients are incredibly appreciative of your work, and we make sure to let you know all of the positive feedback you get! Check out our Facebook page to see some of the wonderful reviews clients have left as well as satisfying before and afters: