Exceptional House Cleaning, Business, and Office Cleaning in Owensboro, Ky and the surrounding area
Robin and Shannon's Cleaning is a trusted Owensboro residential and commercial cleaning company with strong belief in community. We are committed to providing high-quality cleaning services that ensure a healthy and clean environment for our clients.
About us
“We were seeing that the people in Owensboro and surrounding areas are BUSY. They have kids, pets, taxing careers, and not enough time to do the hobbies they want to AND keep their homes clean and tidy. We’ve always loved helping people – We enjoy bringing a smile to our customer’s face.
Every time our home was sparkling clean, a sense of relief and calm washed all over us, and we want to bring that feeling to every home we clean. Being able to add true value to our customers’ lives is the main driver behind us into opening Robin and Shannon's Cleaning Service.
Robin and Shannon's Cleaning Service was born out of our desire to help our community get their valuable time back to spend with the people that matter most to them. As Robin and Shannon's Cleaning Service has grown, our focus has been not only on serving our clients to the highest level, but also to be the best possible workplace for our team- to give them something most of them have never experienced: an employer who cares about their life balance and who they ARE, not just what they can do for the bottom line. Our company culture and the people we have on our team is what we are most proud of, and what I firmly believe to be the secret to Robin and Shannon's Cleaning Service impact on our community.”
Our comprehensive range of cleaning services includes regular house cleaning, initial aka deep cleaning, office cleaning, and move-in/move-out cleaning. We use advanced equipment to deliver outstanding results.
Our Services
FAQ's
How Long Do Regular Cleanings Take?
Each home is unique, because of the home’s specific needs, it may take more or less time for us to clean your home compared to your neighbors. Once Robin and Shannon's Cleaning gets to know your home, it will be quite consistent with how long each cleaning will take.
Without cleaning the space first, it can be very difficult to estimate how long it will take as our lifestyle and habits dictate how our homes are kept, and everyone is very different. When you set up your initial cleaning, Robin and Shannon's Cleaning will provide you with a ballpark estimate of how long a regular cleaning will take. Then, once we have provided the initial cleaning, we will have a much better idea of how long a regular cleaning will take.
Are Pets at Home Okay?
We love all pets, but you know your pets better than we do! If your pet is comfortable being around new people, especially those making noises – vacuum – mopping, etc – then having the pet at home is completely fine with us. To ensure that everyone is safe and comfortable, we do recommend that the animal be in a crate or a separate room for the duration of the job. If a pet is not comfortable around new people or noises, we ask that the pet be contained in a manner in which they will not be able to interact with the cleaners. Robin and Shannon's Cleaning Service only hires cleaners who are comfortable with pets, but if a pet is acting in a threatening manner to our cleaners, they are trained to leave the home immediately until we can reach you to discuss future cleaning options.
Please Note: We do NOT walk, feed or clean up urine or feces left from animals.
Do I Need to Be Home for the Cleaning?
No, only if you would like to be. Upon booking, we will ask you if you will be home or how we will be able to enter the home if you plan to not be there. For the initial cleaning, most of our clients prefer to be home to show the cleaners around and explain any areas to give special attention, and explain any areas we can avoid. The majority of our regular clients trust our insured house cleaning professionals with a spare key or a key code to enter the home..
Will the Initial Cleaning Take Longer Than the Ones That Follow?
The first cleaning ALWAYS takes the longest as we bring your home up to maintenance level. How much longer? The length truly depends on several factors, some of those factors are the amount of pets, kids or people living in the home, the level of buildup, decorating style and the size of your home. Most of Robin and Shannon's clients prefer to schedule regular cleanings, whether it be weekly, bi-weekly or monthly. Bi-weekly and every 4 weeks are our most popular recurring services. Having recurring services helps us maintain your home beautifully and keeps the time length and costs down for you.
If you’d like to use our cleaning services more sporadically, each visit will take longer than if you were to have us come regularly. The more time between appointments, the more buildup there is.
How Does Booking Work?
Once you fill out our easy estimate request, we will contact you within 24 hours with an estimate. We will also clarify any details needed at this time. Once you book your cleaning, you will receive a confirmation email along with our client guidelines for you to sign and return to us prior to your cleaning. That’s it, now you can get back to the more exciting things in life!
What If I Just Want to Book a Few Hours of Cleaning with You?
Absolutely! We have plenty of clients that request a certain amount of hours to stick within their budget. We charge flat fee based on the job and will discuss a priority list for your visit to ensure we hit those main areas in the time we have!
What if I need to cancel my appointment?
We understand that things come up and life happens, and sometimes you need to cancel. In order to help prevent any last minute cancellations, you will receive reminder emails and text notifications prior to your cleaning. Robin and Shannon's Cleaning Service does request a 48-hour notice for cancellation – email or voicemail are acceptable and all messages are time stamped for accuracy. At the time of cancellation, we will go over a time that works best to reschedule your cleaning.
What If Something Is Broken or Damaged During the Cleaning?
Robin and Shannon's Cleaning only hires cleaners who have integrity. That means, we shine a spotlight on an issue, rather than sweeping it under the rug. If anything is broken or damaged, our staff are trained to photograph it and report it immediately, without being reprimanded. Each cleaner is careful and respectful of your space, but we are all human and accidents do happen. Once the damage is reported to the office, we will contact you to discuss a quick and fair resolution. We will do our best to repair or replace an item that is broken. Each residential cleaner is fully insured, and therefore an insurance claim can be filed when applicable. If you have any irreplaceable items we ask that you put these away or in a safe spot to ensure it’s safe keeping. Please communicate any concerns you may have during booking. Please note, we do not replace or repair items that had existing damage or were improperly installed.
How Often Can You Provide Service?
We can provide services as often as you would like. Robin and Shannon's Cleaning Service is happy to provide services weekly, biweekly, monthly or sporadically. Some clients request cleaning services for special events or move in and move out services. As the leading cleaning company in Owensboro we are happy to work on a no-contract basis, which means that you can update or change your service schedule to accommodate your needs or budget as they change. For commercial clients we can provide services either during the workday or after hours – whichever best suits you.
Ready to have Robin and Shannon's Cleaning Service to take care of the cleaning for you? Visit www.robinandshannonscleaning.com or call (270)702-4383.
Quality, not quantity
We have made quality our habit. It’s not something that we just strive for – we live by this principle every day.
Thank you for so much with the house. You guys are great and we appreciate you!!
-Sarah C
Homeowner
Thanks for cleaning my house once a month! It is such a pleasure not to have to clean & knowing that you all are doing such a great job!
-Julie T
Homeowner
Thank you for all your hard work. We are so pleased with the office cleaning!
-Katrina W and office staff
Business Owner
Happy Clients
OUR STORY
Under Construction
This past year, short term rentals have EXPLODED in our local area as more people are looking for comfortable and private lodging for their business trips and vacations. As more and more homeowners are turning their vacation homes and cabins into short term rentals, the need for reliable and high-quality cleaning of these properties has risen, as well. At Robin and Shannon's Cleaning, we are experts at short term rental property cleanings in the Owensboro and Tri-State area!
Since opening, our number of short-term rentals that we service has grown steadily, exploding in the summer of 2021 with the rise of COVID-19. We do countless “flips” a week for a variety of rentals that are listed on Air BNB, VRBO, or privately listed online by the owners. We have heard from many owners of these rentals that they are completely overwhelmed with taking care of the cleaning in between guests when they oftentimes have jobs outside of rental management or aren’t even local to our area, so rely on their cleaner completely to handle everything at the rental. By allowing the top-rated rental cleaning service in Owensboro, Robin and Shannon's Cleaning Services, to do the turnovers for you, you can be sure you are in the right hands and your guests will have the most positive experience possible.
We all know the impact of reviews, especially on short term rental sites. One negative review on the cleanliness of the home can seriously impact your booking ability, especially in a competitive market like Owensboro with our beautiful community. The rentals we take care of the cleaning for consistently have incredibly high cleanliness scores, which will absolutely catch the eye of potential guests. As your chosen rental property cleaning service in Owensboro, Robin and Shannon's Cleaning will ensure your cleanliness scores are always top notch.
Strong management and organization are the name of the game to ensure your property gets the level of attention it needs to stand out. We create individual checklists for every single short-term rental we service. This ensures that our cleaners know the specifics about your home, so all details are properly accounted for. Compared to standard house cleaning, flipping short term rentals takes quite a bit more specific instructions, because every single location is unique and needs “out of the norm” tasks. We find that our communication with rental owners is MUCH more extensive than a typical house cleaning because of how many new people are staying, leaving the home in various states that must be documented and accounted for. Robin and Shannon's Cleaning is the preferred cleaning service for short term rentals in Owensboro because our homeowners know they can count on us to get the job done right every time, and quickly communicate needed information to get the next guest experience to be the best possible.
OUR STORY
Under Construction
This past year, short term rentals have EXPLODED in our local area as more people are looking for comfortable and private lodging for their business trips and vacations. As more and more homeowners are turning their vacation homes and cabins into short term rentals, the need for reliable and high-quality cleaning of these properties has risen, as well. At Robin and Shannon's Cleaning, we are experts at short term rental property cleanings in the Owensboro and Tri-State area!
Since opening, our number of short-term rentals that we service has grown steadily, exploding in the summer of 2021 with the rise of COVID-19. We do countless “flips” a week for a variety of rentals that are listed on Air BNB, VRBO, or privately listed online by the owners. We have heard from many owners of these rentals that they are completely overwhelmed with taking care of the cleaning in between guests when they oftentimes have jobs outside of rental management or aren’t even local to our area, so rely on their cleaner completely to handle everything at the rental. By allowing the top-rated rental cleaning service in Owensboro, Robin and Shannon's Cleaning Services, to do the turnovers for you, you can be sure you are in the right hands and your guests will have the most positive experience possible.
We all know the impact of reviews, especially on short term rental sites. One negative review on the cleanliness of the home can seriously impact your booking ability, especially in a competitive market like Owensboro with our beautiful community. The rentals we take care of the cleaning for consistently have incredibly high cleanliness scores, which will absolutely catch the eye of potential guests. As your chosen rental property cleaning service in Owensboro, Robin and Shannon's Cleaning will ensure your cleanliness scores are always top notch.
Strong management and organization are the name of the game to ensure your property gets the level of attention it needs to stand out. We create individual checklists for every single short-term rental we service. This ensures that our cleaners know the specifics about your home, so all details are properly accounted for. Compared to standard house cleaning, flipping short term rentals takes quite a bit more specific instructions, because every single location is unique and needs “out of the norm” tasks. We find that our communication with rental owners is MUCH more extensive than a typical house cleaning because of how many new people are staying, leaving the home in various states that must be documented and accounted for. Robin and Shannon's Cleaning is the preferred cleaning service for short term rentals in Owensboro because our homeowners know they can count on us to get the job done right every time, and quickly communicate needed information to get the next guest experience to be the best possible.
OUR STORY
We are there for you!
What’s worse than moving? Not much, other than having to clean every crack and crevice of your home before handing over the keys to the new owners or moving into your new home. We at Robin and Shannon's Cleaning Service knows this, and this is why we have worked diligently to become the go-to moving cleaning service in Owensboro, Ky. Our efficient and detailed cleaners give you a fresh start, whether you are entering a new home or leaving an old one.
It is truly overwhelming to pack up, move all of your belongings, and unpack them all in your new home, all while keeping the rest of your life responsibilities taken care of. To add to this stress by having to clean the old or new home (sometimes both!) is incredibly exhausting and takes away a lot of the excitement of moving into a new space.
We know how exhausting it is to arduously pack and label all of your belongings, move them into a truck, and then unload every box into your new home. To add cleaning your new (or new to you!) home is truly overwhelming. The professional cleaning technicians at Robin and Shannon's Cleaning Service are well versed in the tasks that need to be accomplished for you to get your security deposit back, hand off the keys to happy new owners, or to start your journey in a new home fresh and clean. The top rated and most reviewed moving cleaning service in Owensboro, Robin and Shannon's Cleaning Service, gets the job done right so you have one less thing to worry about during the moving process.
You don’t even have to worry about any cleaning supplies or tools- we’ve got that covered! Move in cleans are quite extensive, and we have a variety of tools and products to get the job done right. We always use the most natural products possible in your home and our 100% Satisfaction Guarantee means we want you completely happy. We’ll come back up and fix any areas you bring to our attention if needed until you are satisfied. Robin and Shannon's Cleaning Service is the most thorough moving cleaning service in Owensboro, Ky, and we always want complete customer satisfaction after every cleaning, no matter how large or small the job is.
Our professional cleaning technicians are insured and bonded. This means your home is always protected from the unexpected. Our extensive deep clean checklist covers all the bases, especially areas that often get looked over/cannot be cleaned when there are still inhabitants in the home. As the top cleaning service in Owensboro, Ky, Robin and Shannon's Cleaning tirelessly works to ensure your service is the best possible for every home cleaning we do.
We are interviewing for new positions!!
Work for a company that is on a mission to help as many people in our communities as possible!
Robin and Shannon's Cleaning Services is an Equal Opportunity Employer.
At this job, you truly make a difference every single day, and it is such satisfying work to see such a difference immediately! Whether you are a commercial or residential cleaner, our clients are incredibly appreciative of your work, and we make sure to let you know all of the positive feedback you get! Check out our Facebook page to see some of the wonderful reviews clients have left as well as satisfying before and afters:
OUR STORY
Under Construction
We have made quality of our habit. It’s not something that we just strive for – we live by this principle every day.